A place to be. A place to grow.

Here When It Matters Most

WEB Merseyside is a community-led organisation supporting adults and young people across Birkenhead and the wider Wirral.

Whether you need someone to talk to, a way to grow your confidence, or support taking your next step in life or work, there’s a place for you here.

A Place to Be…

Heard – Talk in confidence to a trained professional who listens without judgement.
Supported – Counselling, listening, and help that’s actually useful.
Educated – Learn tools that help you grow, practically and emotionally.
Yourself – No pressure, no performance. Just come as you are.
Together – We eat together, talk together, laugh together.

A Place to Grow

WEB is a community-based service that supports adults and young people to live their best lives. We create a safe, welcoming space where people can build confidence, develop new skills, and feel more hopeful about the future. At WEB, we treat everyone with care, respect, and kindness. We believe in the power of shared experiences and encourage personal growth through support, creativity, and compassion.

Women's Services

Most of WEB’s Women’s Services take place at our warm and welcoming hub on Bentinck Street, right in the heart of Birkenhead. Here, a brilliant team of staff and volunteers are ready to greet you with friendly faces and open arms.

Men's Services

Men Too is a charity born out of WEB Merseyside’s work, after seeing first-hand that many men in the local community were struggling to find the support they needed. Men Too was founded to help Men with their well-being and mental health.

Youth Services

WEB offers in-house and community-based training for young people. Our aim is to build confidence, boost self-esteem, and help young people develop strong communication, coping, and anger management skills—so they can grow into happy, resilient adults.

Training

All of WEB’s training programmes have been designed and developed based on a range of coaching and NLP techniques. All facilitators are trained to at least Level 3 in Education and Training and use creative therapeutic tools like arts, pottery, and sandplay.

What people are saying about their time at WEB

Being understood and not judged was the thing that gave me the most benefit.

“This course is the best thing I’ve done. It’s helped me be kinder to myself and understand that it’s okay to make mistakes. I finally feel like I’m starting to let go of the pain I’ve been carrying.”

I have nothing but positive feedback about this course (Bernie & Sharon). The support given is on a high level. Thank you for having me—I would love to do it again.

“Being part of this group helped me recognise where my pain comes from—and how to let it go before it turns into something destructive.”

“I feel calmer and more connected to people. I understand myself better and have begun healing relationships in my life.”

Web is my sanctuary, my safe place x where I am not judged and I can be myself x and I know that I wouldn’t be here if it wasn’t for web.

"This course has built my confidence in applying for work and it’s also made me aware of my strengths and abilities. I’ve had a long period of unemployment and this course has encouraged me to go back into the job market. My course co-ordinator has been very encouraging and provided friendship and support when I really needed it. Also this course made everyone feel safe and comfortable when talking about personal matters.”

"The Women's hub has given me valuable experience since I have started. The main reason I started this course was to improve my English speaking skills so I can improve my confidence & find a good job. I have got a dedicated coach, who always creates a pleasant, friendly atmosphere during the sessions, she also helps me to find the most effective way to achieve my goals. In my case it is voluntary work, where I have the opportunity to talk to people and gain confidence."

"For a long time I have suffered with mental health and addiction, the Maths functional skills course gave me structure and taught me to study. The lessons were enjoyable and I liked achieving - the way Alex taught the lessons helped me take everything on board and I managed to pass all three Maths levels (Entry level 3, Level 1 and Level 2). My focus has come back and my ability to retain information - I am now going to University to study Philosophy, I feel like I can try and achieve anything."

"I began the course in Health and Social Care as a complete beginner, I was nervous about what felt like a lack of knowledge, but as soon as I began I realised there was nothing to be worried about at all. The teaching and support I received on the course was brilliant, and by the end of the course the entirety of the class asked to enrol for the next level up - it was an unbelievable learning environment."

With Our Community, For Our Community

WEB is proudly user-led and deeply rooted in Birkenhead.

We work closely with dedicated volunteers, local partners, and supporters to make sure no one is left behind.

We’re also proud recipients of several awards, including the Queen’s Award for Voluntary Service, the highest honour for community organisations in the UK.

Over 9,500 people have come through our doors, all receiving the same wide armed, warm welcome, and many have come back as volunteers and staff members to support others on similar journeys.

Volunteer

If you’re a caring and positive individual who wants to make a real difference to the lives of young people and adults in Birkenhead, then jump on board!

Fundraise

We have an ongoing programme of fun and inventive fundraising activities supported by the local community, other local organisations and our partners.

Donate

People's donations help us to run our weekly boys', young women's and women's groups and allows us take our service users on trips and experience things they wouldn't necesserily do without your help.

come in for a brew

Whether you need some support or want to offer your time to support us, we love to meet our community. Get in touch via the form and we’ll be in touch to organise a one-to-one chat over a biscuit and brew.